G & C PAYMENT POLICY and Order and Delivery information. Orders are place by email to email@example.com and then I send you an invoice via return email . PRICES AVAILABLE BY EMAILING US AT firstname.lastname@example.org please include your city and State and we can tell you about our delivery routes.
It is helpful to use this format when ordering
Number of items
amount description size
1 bag of kidney 5 per bag
2 chicken veggie mix 1 lb deli
Please include the stop where you will pick up and a telelphone number for the person picking up. This is in case we need to call you. DELIVERY INFORMATION: It is our goal to arrive within 15 minutes of the delivery time. If you are waiting longer than 15 minutes, please call the driver. Road construction, accidents, and weather have caused us delays in the past. It isn’t always possible to call and forewarn you of delays, but we make every attempt to do so. If you will be delayed in picking up, please let us know so we can make arrangements to meet you at another stop. Out of route stops will require an additional stop fee of $10.00
IF YOU NEED TO CHANGE YOUR ORDER. PLEASE RESEND A WHOLE NEW ORDER. IT IS INCREASING DIFFICULT TO KEEP UP WITH MORE THAN ONE EMAIL MODIFING AN ORDER.
Payment for products is due at time of delivery. Payment should be cash or check. Credit card payments need to be made in advance of delivery and there is a 4% handling fee which is not above our cost of acceptance.
Orders not picked up are subject to a 5% restocking fee. (This does not apply if we are the problem.) Effective October 1, 2016, orders that need to be shipped will need to be prepaid. There is a $1.00 delivery fee per each $20.00 ordered (or portion thereof) up to a maximum of $20.00 Orders over $800.00 free delivery within our normal delivery areas.
FREQUENTLY ASKED QUESTIONS.
We base our products on the recommendations of the biological appropriate raw feeding method. That says a balanced diet is achieved over several meals with a variety of meats/ fruits/ and veggies, although some prefer to go strictly carnivore and don't feed veggies and fruit at all. In nature, dogs/cats would get fruit and veggies from stomach contents.
Our mixes include the fruit and veggies. The ingredients are 85% meat, bone and organ with the organ percentage being approximately 5%. The veggies (green beans, carrots, squash) are 10%, and the fruits (apples and bananas) are 5%. Bone content varies with the type of meat.
ground meats are just the meat bone and organ.
A deli container is a "cottage cheese" type container. It holds 2 lbs.
Bone to meat ratio varies with type of meat and cuts of meat we get.
Typically it is:
Chicken, Turkey, and rabbit is 70% meat to 30% bone
Duck is 60% meat and 40% bone.
Beef is 85% meat to 15% bone we use bone dust (that is the shavings from bones when they are sawed) for the bone content in the beef.
Pork is the same as beef unless otherwise labeled. At times we can’t get the bone dust so we use a calcium/ phosphorus supplement. Label will reflect that.
Lamb is supplemented with calcium and phosphorus as we don’t have bone dust for lamb products.
Organs used are lung, liver, spleen, kidney, depending on type of meat and what’s available. Lamb and Duck typically have just liver. Typically we use about 5% organ meat.
Our meats are obtained locally, from farmers and local meat processors and while not certified organic, they are antibiotic and hormone free. All meats are from human-grade sources. We actually eat some of the meats we get ourselves. Many of our products come from free range stock and some are grass fed, while seasonally, some are grain fed.
(The chicken, beef, and pork we have used for our own meals before we grind it) After we grind we have to label not for human consumption due to bone content. Our tripe comes from local farmers and we clean and process it ourselves.
We are USDA and FDA inspected. Note: Our whole rabbit does come from China and is human grade for use in restaurants. Our ground rabbit is local. Locally we get the heads, necks, ribs, front legs and backs.
We now have a meat fortifier as an optional product to provide an additional source for vitamins and minerals as a supplement for those who want it.
Cat food differs from dog food in that it doesn’t contain veggies and fruit and extra heart meat is added.
Sign up to hear from us about specials, sales, and events.
When emailing be sure to let us know your City and State so we can give you the best information on our many delivery routes.
225 N. West St, Versailles, OH 45380
Phone us at : (937) 827 0010
Monday - Friday: 9am - 5pm
Saturday: By appointment
If customers can’t find it, it doesn’t exist. Clearly list and describe the services you offer. Also, be sure to showcase a premium service.
Having a big sale, on-site celebrity, or other event? Be sure to announce it so everybody knows and gets excited about it.
Are your customers raving about you on social media? Share their great stories to help turn potential customers into loyal ones.
Running a holiday sale or weekly special? Definitely promote it here to get customers excited about getting a sweet deal.
Have you opened a new location, redesigned your shop, or added a new product or service? Don't keep it to yourself, let folks know.
Customers have questions, you have answers. Display the most frequently asked questions, so everybody benefits.